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What really drives commitment? by Next Step |   posted: 03/11/2015

For successful productivity growth, employees need motivation, confidence and willingness to succeed. A critical factor to achieving each of these is clear communications from the leadership team.

In order to lead effectively and maintain a positive environment, the leaders’ communications need to provide the appropriate level of Guidance and Encouragement:

  • Guidance
    Refers to providing information about the task, assigning responsibilities, indicating deadlines, instructions about how to do the task, etc.
  • Encouragement
    Refers to traits such as encouraging, expressing confidence, dealing with conflict within

Leaders know when and how to apply both of these traits appropriately to gain employee motivation, confidence and willingness to grow into a success.

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