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Sustain your business

Sustained growth for the long term requires adaptability, effective management and customer loyalty. Engaged, well-trained employees working to achieve goals to reach the objectives in the company.


Next Step's Strategic Planning Process ensures successful implementation across the organization.

Strategic Planning and Change Management

The result of our process is a clear, practical plan establishing milestones, goals and accountability for key initiatives. Since success often requires adaptability to market conditions, competitive threats and economic changes, Next Step builds the right amount of flexibility into our planning process. Management and employee coaching and training are also built into our change management programs.

Maximizing Results through Employees

Keeping the right employees actively involved in the organization is critical for long-term profitability and growth. Next Step’s employee engagement programs enable companies to attract, develop and retain committed and enthusiastic employees. This has proven to increase profitability by over 200%.

To improve employee retention and productivity, Next Step’s team provides coaching, team building and development programs to support a positive company culture that fosters success.

Customer First for Increased Loyalty and Revenues

Since acquiring a new customer is 700% more costly than developing revenues from an existing customer base, Next Step’s Customer First programs maximize clients’ lifetime value from customers.

Management for the Future

Organizations poised for success into the future recognize the ongoing need for new management techniques and processes. Next Step’s integrated consulting and training> services ensure your managers have the skills, perspectives and accountability to maximize results for the long term.

How We Helped

After years of strong growth, Goodwill Industries of the East Bay selected Next Step to develop their 5-year strategic plan for continued growth. The results were a Strategic Plan, stronger teamwork, accountability and commitment throughout the organization. Next Step also recruited key executives and trained over 200 professional staff members.

Next Step is your go-to partner to maximize revenues through improved sales processes, marketing programs and employee recruitment and engagement.


How can we help you?

To discuss how our team can help your business achieve true results, please Contact Us

What Our Clients Say

“The quality and integrity of the Next Step process and programs are unique today – thanks in large part to the results we achieved through working with your team, our company has exceeded sales goals even in a very difficult economic period.”

Judy Crawford,
Crawford Communications Group