Training Programs > Management

Management Training Programs

Effective management in today's dynamic world requires strong communication, people management and organizational skills.

Next Step’s management training programs develop managers’ ability to leverage resources, maximize personnel productivity and increase revenue and overall company profitability. Our workshops are designed to ensure your management team (from supervisors to VPs) has the skills and confidence necessary to deliver valuable bottom line results, while driving strategic growth through excellent customer service and employee productivity.

To maximize long-term results and reinforce managers’ coaching skills, Next Step often implements managerial training in a tiered approach. After assessing the organization’s needs, the highest level managers are trained first in the new concepts and coaching skills. The next (second) level of managers then complete the training program with coaching provided by the senior managers.

Designed to ensure your company achieves maximum competitive market advantage, our management curriculum includes:

• Delegation and Performance Management
  
  This one-day, interactive workshop will provide new and experienced managers with skills, proven techniques and practice delegating key assignments as well as dealing with employee performance issues. <view/download workshop description>
• Finance for Non-Financial Managers
  
  This modular two-day course is intended to improve non-financial managers’ effectiveness by increasing their awareness and appreciation of the financial impact their role and contributions have on the overall organization. <view/download workshop description>
• Management Fundamentals
  
  While a strong management team is critical for success today, many employees promoted into management positions do not have the experience, skills or natural aptitude for effective people management. This modular program develops effective management skills for today’s dynamic world through training in communication, people management and organizational skills.
• Managing Diverse Teams
  
  Designed for all managers, supervisors or project managers, this one and a half-day program is built to improve effective working relationships between team members with different ethnic backgrounds, generations and work styles and ethics. <view/download workshop description>
• Managing Successful Implementations
  
  This one day interactive workshop is designed to enhance Project Managers’ success in managing software implementations within complex enterprise accounts. The focus will be on proactively recognizing and managing difficult situations and customers and setting and managing expectations through a project implementation.
  

  view/download workshop description>

• Managing Vendor Relationships
  
  This interactive, one-day workshop is designed to improve the vendor management knowledge and skills of employees and managers in ‘non supply chain’ functions. It is applicable for employees or managers in operations, customer service, engineering and manufacturing departments within a company. <view/download workshop description>
• Managing Your Business
  
  This modular one and half-day workshop is designed for all key managers and individual contributors so they can better understand the ‘business fundamentals’ behind their role and department decisions enabling them to deliver greater results to the company’s bottom line. <view/download workshop description>
• Sales Team Management
  
  New sales managers and those with many years of experience building, directing and leading sales teams, as well as their direct reports, will benefit from this hands-on workshop. Using company-specific case studies, the sales managers will have the opportunity to practice all elements of sales management including goal setting, coaching, motivation and resource management. <view/download workshop description>