Goodwill Industries got recognized with 2013 Optimas Award for General Excellence for its workforce initiative, which demonstrates excellence in several winning categories, including Business Impact, Corporate Citizenship, Innovation, Managing Change and Training.
Part of the national organization’s mission is to put people to work. Between 2007 and 2012, Goodwill saw a high increase in donated goods along with increase in retail sales. Goodwill employees got overwhelmed by a surge in donations, a spike that officials attribute in part to the recession. To address the problem the organization has started successfully implementing new workforce initiatives like Donation Processing Initiative, a system that allows employees to sort through donations quickly and price items with greater accuracy. Having a standardized donation processing system means more revenue to fund Goodwill’s programs to help the disadvantaged overcome obstacles to employment. Among the programs offered are skills training in computers, customer service, industrial cleaning, job placement and career coaching services.
After years of strong growth, Goodwill Industries of the Greater East Bay partnered with Next Step to develop their 5-year strategic plan for continued growth. The results were a Strategic Plan, stronger teamwork, accountability and commitment throughout the organization. Next Step also recruited key executives and trained over 200 professional staff members.
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