For successful productivity growth, employees need motivation, confidence and willingness to succeed. A critical factor to achieving each of these is clear communications from the leadership team.
In order to lead effectively and maintain a positive environment, the leaders’ communications need to provide the appropriate level of Guidance and Encouragement:
Refers to providing information about the task, assigning responsibilities, indicating deadlines, instructions about how to do the task, etc.
Refers to traits such as encouraging, expressing confidence, dealing with conflict within
Leaders know when and how to apply both of these traits appropriately to gain employee motivation, confidence and willingness to grow into a success.