How to Make Meetings Masterful
A quick show of hands: Who hates meetings? So that would be most of you, right? It’s […]
Making the Most of Your Time
If you are like most people, you struggle to find enough time to complete everything on your daily or weekly to-do list. […]
Now is the Time to Take out the Buts – Learning from Silicon Valley
Innovators in Silicon Valley and other areas known for entrepreneurship such as […]
Retention of Key Employees
Bringing the best talent to your organization, however, that is not enough. Successful organizations have more […]
Steps to an Effective Hiring Process
Planning and Candidate Identification Identify the need for an additional […]
Tips for Setting Employee Expectations
Actively engaged employees and teams are the backbones of successful companies. In […]
General E-Mail Writing Guidelines
Practice Good Etiquette Reduce long threads of forwards Summarize threads forconvenience and to improve understanding Copy only those to whom the e-mail is relevant Clearly identify why the recipient is receiving the e-mail and what you would like them to do. [...]
Building Organizational Capacity through Accountability
In today’s world, many leaders struggle to understand what accountability really means: is it simply holding people responsible for their defined obligations – or is it something more? Your understanding of accountability determines your response when a crisis strikes and a project is [...]
Gaining Productivity in a Multi-Generational Workforce
Since 2008, Next Step has provided consulting and advisory services to client companies with multi-generational workforces–managers and employees ranging in age from 19 to 92 enabling clients to achieve greater cohesion and productivity across the generations. […]
How Training Can Deliver Powerful Business Results
According to studies by the Aberdeen Group, the Harvard Business Review, and the […]