General Blog

Next Step across the plateaus of Growth

2020-10-20T05:48:06-07:0010-20-2020|

“This is the next big thing.” To many passionate entrepreneurs with a great idea the sky is in reach. However, over 85% of new ventures fail within 10 years – even without a pandemic or economic crisis!  While many reasons are cited, the majority of businesses close due to lack of [...]

Human Centric Leadership: Building Trust for Future Growth

2020-11-11T07:20:02-08:0009-08-2020|

Leadership is never easy – especially during periods of uncertainty and change.  The challenge today is exacerbated by employees’ ‘pandemic fatigue’, lack of face to face interactions and rapidly evolving customer needs. Leaders can no longer rely on traditional management techniques such as setting challenging goals, measuring by KPIs and overseeing [...]

Gaining PEACE for Future Success

2020-09-08T07:21:45-07:0007-15-2020|

While the future will be different, tomorrow will come. By managing fear, keeping perspective and embracing new ways of working, we can each take the next step forward with PEACE. Perspective: Use this time to reflect, learn and adapt Exploration: Alternative ways to work, connect, use technology, reach customers Action: Try [...]

Winning back the Retail Customer – It’s Not Too Late

2020-09-08T07:22:39-07:0006-01-2020|

While the demise of traditional retailers such as Sears, is often attributed to technology growth, the real killer is lack of attention to customer experience, choice and market direction. Consumers have easy access to a broad range of choices, personalization of offers and quick easy online-enhanced experience. Therefore they expect  ‘friction-free’ [...]

Humans Vs Machines

2020-09-08T07:26:57-07:0004-15-2020|

  While robots which vacuum the carpet, mow the lawn or deliver lunch are cute time savers, their possible entry into the workplace can be scary. Employees who have spent years performing a routine task can be threatened by the idea of technology taking over their job. People in customer-facing roles [...]

Future-ready Sales Success

2020-09-08T07:33:36-07:0003-05-2020|

  With the wide-spread growth of tools for customer behavior tracking and engagement, many buyers have become accustomed to ‘offers’ and opportunities to expand, enhance or replace solutions even before they realize they have needs!   For companies providing ‘as a service’ solutions, the traditional sales process has evolved to a ‘customer [...]