While the future will be different, tomorrow will come. By managing fear, keeping perspective and embracing new ways of working, we can each take the next step forward with PEACE. Perspective: Use this time to reflect, learn and adapt Exploration: Alternative ways to [...]
While the demise of traditional retailers such as Sears, is often attributed to technology growth, the real killer is lack of attention to customer experience, choice and market direction. Consumers have easy access to a broad range of choices, personalization of offers and [...]
While robots which vacuum the carpet, mow the lawn or deliver lunch are cute time savers, their possible entry into the workplace can be scary. Employees who have spent years performing a routine task can be threatened by the idea of technology [...]
With the wide-spread growth of tools for customer behavior tracking and engagement, many buyers have become accustomed to ‘offers’ and opportunities to expand, enhance or replace solutions even before they realize they have needs! For companies providing ‘as a service’ solutions, the [...]
Rapid advances in AI, machine learning, robotics have proven to create greater […]
