While the demise of traditional retailers such as Sears, is often attributed to technology growth, the real killer is lack of attention to customer experience, choice and market direction. Consumers have easy access to a broad range of choices, personalization of offers and [...]
While robots which vacuum the carpet, mow the lawn or deliver lunch are cute time savers, their possible entry into the workplace can be scary. Employees who have spent years performing a routine task can be threatened by the idea of technology [...]
With the wide-spread growth of tools for customer behavior tracking and engagement, many buyers have become accustomed to ‘offers’ and opportunities to expand, enhance or replace solutions even before they realize they have needs! For companies providing ‘as a service’ solutions, the [...]
Why do companies with Chief Digital Officers underperform similar organizations without CDOs? Often the role (and a department under the CDO) are established to 'transform the business' by leading innovation projects, driving company expansion into mobile, social media, and other technologies or to [...]
Rapid advances in AI, machine learning, robotics have proven to create greater efficiency, personalized autonomous service, and productivity across all industries. While the result can be increased profitability and competitive advantage for corporations, these technology trends raise questions such as: Will technology replace [...]
How to Get Started Now In 2015, IDC predicted that within three years the top30% of companies in all industries would be seriously challenged by an innovative competitor.Today, only two years later, this seems conservative as Tesla, Uber, and others overtake the automotive [...]
Digitalization, the use of technology to streamline work processes, access information and improve global productivity can be considered the ‘next big paradigm shift’, impacting the way we all work, live and relate to one another. As with all change, this brings both benefits [...]
“Those who don’t change will become extinct”. In 2015, IDC predicted that 30%of the top companies in any industry would be overtaken by a new competitor by 2017. Reality shows this was a conservative view. With rapid time to market for new offerings, [...]
While there are many obstacles to growing a sustainable, successful company, the most impactful mistake often made by executives in organizations of all sizes, industries and locations, is in hiring the right sales leader. The following real-world case example (using a fictional name) [...]
As many serial entrepreneurs know, revenue and customer attainment is the key to success for all companies. However, reaching and winning new customers is challenging – especially for young companies. Gaining awareness and developing trust with buyers can be costly and fraught with [...]
